Shipping Policy

Shipping Policy
Crucial Information

Latest Order Date: 12:00
Order Processing: 1-3 days (Monday-Friday)
Order Shipping: 4-9 days (Monday-Friday)
Always Free Shipping

You’ve placed your order. What’s next?

First, you’ll receive a confirmation email with all the juicy details about your order. This email also signals that your order has entered our shipping system and our hardworking crew is getting to work.

On average, we ship orders within 1-3 business days (depending on current order volume and the time of day you placed your order).

Once your order is shipped, you’ll receive another email with your tracking code. After that, it usually takes about 4-9 business days for the order to arrive—this also depends on the current volume, your location, and a few other factors.

Cancellations

Oops, something happened and you need to cancel your order? No worries! Contact us at info@modishmaze.com with your order number, and we’ll take care of it (along with a 100% refund). However, please do this before we ship the order—if the package has already shipped, you can still return it but with the additional cost of return shipping.

Damages or Wrong Items?

The wait is over, you tear off the wrapping paper and can’t wait to wear it—but wait, something’s not right!

It could be damage, the wrong size, or maybe a different color. The most common reason is simply human error, so we apologize and let’s fix it, shall we?

Contact us within 24 hours of receiving your package at info@modishmaze.com, along with your order number and photos of the issue. We’ll get in touch with you as soon as possible to find a solution that you’ll be happy with.

Delayed Orders

If it’s day 9 and you still don’t have your package, first check the tracking code. Secondly, give it at least 3 more days, and if there’s still nothing, contact us at info@modishmaze.com—our customer service will take immediate action.

Contact
Phone Number: +31 6 15374124
Email: info@modishmaze.com

Address:
Papevoort 10, 5503PL, Veldhoven, Noord-Brabant
Company Number: 92551610
VAT Number: NL004960667B66